Honored for Helping Clients Improve CRM
DENVER, Apr 26, 2010 (BUSINESS WIRE) --StarTek announced today that Technology
Marketing Corporation's (TMC) Customer Interaction Solutions(R)
magazine, has named StarTek as a recipient of a 2010 CRM Excellence
Award. Customer
Interaction Solutions has been the premier publication in the
CRM, contact center and teleservices industries since 1982.
"We won based on our work with a large telecom client," said Mary Beth
Loesch, senior vice president of StarTek. "Working with the client we
developed a solution for their medium-sized business customers that led
to higher customer satisfaction, improved first call resolution and
reduced average handle time."
"The Eleventh Annual CRM Excellence Awards has recognized StarTek for
being a true CRM partner to its customers and clients," said Rich
Tehrani, CEO, TMC. "StarTekhas demonstrated to the
editors of Customer Interaction Solutions that theyimproved
the processes of their clients' businesses by streamlining and
facilitating the flow of information needed for companies to retain
their most precious asset...their customers."
Based on hard data, the CRM Excellence Awards rely on facts and numbers
demonstrating the improvements that the winner's product has made in a
client's business. Winners were chosen on the basis of their product or
service's ability to help extend and expand the customer relationship to
become all encompassing, covering the entire enterprise and the entire
lifetime of the customer.
The 2010 CRM Excellence Award winners can be found in the May and June
2010 issues of Customer
Interaction Solutions magazine.
For more information, please visit www.tmcnet.com.
About StarTek
StarTek, Inc. (NYSE: SRT) is a high quality business process outsourcing
(BPO) company dedicated to service. For over 20 years, the company has
been committed to serving the needs of its clients and their customers.
StarTek helps its clients manage the customer experience across the
customer life cycle, resulting in improved customer retention, increased
revenue, and greater cost efficiencies. Its comprehensive suite of
solutions includes sales, order management and provisioning, customer
care, technical support, receivables management, and retention programs.
Headquartered in Denver, Colorado, StarTek has 18 delivery centers
including onshore locations in North America, near shore in Costa Rica,
offshore in the Philippines and virtually through its StarTek@Home
workforce. For more information, visit www.StarTek.com
or call +1 303 262 4500.

SOURCE: StarTek
StarTek
Rosemary Hanratty, 720-314-1042
Rosemary.hanratty@startek.com
or
TMC
Jan Pierret, 203-852-6800 ext. 228
Marketing Manager
jpierret@tmcnet.com