DENVER, May 27, 2010 (BUSINESS WIRE) --StarTek (NYSE:SRT) has announced that Chad Carlson will join the company
in June as Executive Vice President (EVP) and Chief Operating Officer
(COO). Most recently, he was EVP of Global Operations for Sitel in
Nashville, Tennessee.
"Chad is an experienced senior leader of global BPO organizations with
over 15 years of experience in the industry" said Larry Jones, President
and CEO of StarTek. "He has expertise in global operations and is
focused on continuous improvement, growing client relationships and
building a top performing leadership team. All reasons why we were glad
he accepted our offer to join StarTek."
Carlson began his career in the call center industry in 1995 with Sykes
Enterprises, Inc., serving in a variety of operational roles, including
VP and GM, Americas Operations. He then spent four years as COO,
Americas & Asia Pacific for ClientLogic with responsibility for their
global operations in 6 countries where he grew revenues to $450 million
with over 10,000 employees. When Sitel was acquired by ClientLogic, he
served as the COO of the Americas and Asia Pacific operations before his
promotion to EVP of Global Operations for the company. As the EVP of
Global Operations at Sitel, Carlson had oversight responsibility for
their operations with over a billion dollars in revenues in 30 countries
with over 60,000 employees.
About StarTek
StarTek, Inc. (NYSE: SRT) is a high quality business process outsourcing
(BPO) company dedicated to service. For over 20 years, the company has
been committed to serving the needs of its clients and their customers.
StarTek helps its clients manage the customer experience across the
customer life cycle, resulting in improved customer retention, increased
revenue, and greater cost efficiencies. Its comprehensive suite of
solutions includes sales, order management and provisioning, customer
care, technical support, receivables management, and retention programs.
The company also offers clients a variety of multi-channel customer
interaction capabilities including voice, chat, email, IVR and
back-office support. Headquartered in Denver, Colorado, StarTek has 18
delivery centers including onshore locations in North America, near
shore in Costa Rica, offshore in the Philippines and virtually through
its StarTek@Home workforce. For more information, visit www.StarTek.com
or call +1 303-262-4500.
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SOURCE: StarTek
StarTek
Rosemary Hanratty, 720-314-1042
Rosemary.hanratty@startek.com