The focus of impact sourcing is to catalyze new and sustainable employment and career development opportunities for communities who otherwise have limited prospects. Startek follows a collaborative approach for its advocacy of impact sourcing, diversity, and inclusivity. This includes establishing new markets with technology adoption and quality, skill development, sustainability, fostering social empowerment, and knowledge sharing.
“It’s indeed an honor to be featured as a Champion in the IAOP’s Impact Sourcing Index 2020,” said
“This initiative is close to my heart and it’s easy to understand why,” said
As part of the judging criteria, companies submitted the online application which were reviewed by IAOP and the Social Impact committee. IAOP is committed to the promotion of impact sourcing as a transformative business model, as well as supporting members who are putting impact sourcing into action.
As part of Startek’s commitment towards impact sourcing, it follows a six dimensional framework of diversity and inclusivity covering Persons with Disabilities (PwDs), gender inclusivity, socially and economically disadvantaged people, culturally and linguistically diverse people, mature age people and inclusion of indigenous people. This model also helps the company access new sources of talent, achieve superior performance, reduce turnover and sustain a high level of engagement.
IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. IAOP connects you and your organization to our growing global community and to the resources you need to be successful. For more information, visit www.IAOP.org.
About the Impact Sourcing Champions Index in partnership with the Global Mentorship Initiative
This is IAOP’s inaugural list of companies that have distinguished themselves as trailblazers in Impact Sourcing. To be included in the index, companies submitted an online application, which was then reviewed by IAOP's Social Impact Committee. The index is showcased on IAOP's website, in
Startek is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. The company has more than 45,000 outsourcing experts across 49 delivery campuses worldwide that are committed to delivering transformative customer experience for clients. Services include omni-channel customer care, customer acquisition, order processing, technical support, receivables management and analytics through automation, voice, chat, email, social media and IVR, resulting in superior business results for its clients. To learn more about Startek’s global solutions, please visit www.startek.com.
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