Customer Experience Management Leader Recognized for Delivering Measurable Benefits for Agents and Customers
Startek Agent AI is a modular platform designed to deliver measurable benefits for both agents and customers. Made up of three connected solutions, Startek AI Coach, Startek Gamification and Startek Knowledge Management, Startek Agent AI uses artificial intelligence and machine learning to provide agents with real-time guidance and insights, enhancing the employee experience (EX) and enabling them to provide personalized customer experiences that deliver a superior CX.
"Startek brings brands across the globe closer to their customers through memorable, personalized experiences. Being recognized with a
The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the
“It is very gratifying for us to be able to recognize the achievements of such a wide variety of organizations, teams, and individuals in the 21st ABAs, and we look forward to bringing them together in
In March, the Startek track record of effectively combining people, technology and data to deliver results for leading brands, was recognized when the company was presented with a
For more than 35 years, Startek has delivered customer experience (CX) excellence for the world’s leading brands. Spread across 12 countries, our 38,000 associates create memorable, personalized experiences in both voice and non-voice channels. Our clients span from fortune 500s to fast-growing startups in a diverse range of industries including cable, media and telecom; travel and hospitality; retail and e-commerce and banking and financial services.
By creating closer connections, Startek delivers value for our clients, opportunity for our people and sustainable growth for our shareholders.
To learn more visit www.startek.com and follow us on LinkedIn@Startek.
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