Bharat Rao, president, Startek promoted to Global CEO driving forward rapid-growth plans
Ronald Gillettejoins Startek as Strategic Advisor and Head of Business Transformation, optimizing CX delivery
Appointed president in
Rao started his professional career with Citibank over 30 years ago and brings experience across industries and geographies. This, combined with a deep understanding of the needs of the BPO sector, adds strength to the Startek organization as it continues to leverage digital technologies to deliver world-class CX for its partners across the globe. Rao takes on the Global CEO role as
Rao holds a bachelor’s degree in Electrical Engineering from the
“Startek is on a transformational journey, working in partnership with our clients we are building innovative solutions that push forwards the boundaries of omnichannel CX,” said
As Strategic Advisor and Head of Business Transformation, Gillette will advise Startek and its Board as a Senior Advisor, offering expert guidance as the company continues to embrace leading-edge technology, further improving the quality of its offering and optimizing CX delivery.
Having spent 30 years in the outsourcing industry, including roles at EDS,
Gillette holds an MBA in Finance from
“The appointment of
“I am excited to advise the board and management of a client-centric organization committed to the delivery of world-class CX,” said Gillette. “With a strong leadership team and renewed investment in digital solutions, Startek has the right combination of effortless automation and digitally-assisted live agents to transform the customer experience as a strategic partner of choice for leading brands across the globe.”
Startek is a global provider of tech-enabled business process management solutions. The company provides omni-channel customer experience, digital transformation, and technology services to some of the finest brands globally. Startek is committed to impacting clients’ business outcomes by focusing on enhancing customer experience and digital & AI enablement across all touch points and channels. Startek has more than 40,000 CX experts spread across 46 delivery campuses in 13 countries. The company services over 200 clients across a range of industries such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Ecommerce, Consumer Goods, Retail, and Energy & Utilities. To learn more about Startek’s global solutions, please visit www.startek.com.
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